Complaints and Compliments

Calderdale Council

Complaints and compliments received, including section, time period, and outcome and resolution timescales (for complaints)

The annual reports for each service can be found on the Council website at Complaints and compliments.

7 files

Complaints and Compliments (145.87 kB)
Complaints and Compliments (419.18 kB)
Complaints and compliments dashboard
dataworks.calderdale.gov.uk/dashboards/complaints-compliments/
Complaints and Compliments - April 2023 to March 2024 (22.45 kB)
Apr 2023 – Mar 2024
Complaints and Compliments - April 2023 to March 2024
Complaints and Compliments - April 2022 to March 2023 (24.77 kB)
Apr 2022 – Mar 2023
Complaints and Compliments - April 2022 to March 2023
Complaints and Compliments - April 2021 to March 2022 (24.46 kB)
Apr 2021 – Mar 2022
Complaints and Compliments - April 2021 to March 202
Local government and social care ombudsman complaints: Annual review letters for Calderdale
www.lgo.org.uk/information-centre/councils-performance/council/Calderdale Metropolitan Borough Council
The Local government and social care ombudsman write annually to councils to give us feedback on our performance in dealing with complaints that they have received about us and include a summary of the complaint statistics recorded by them in the year.
For further information and data sheets on complaints statistics and guidance on how to interpret the Local government complaints and data, see https://www.lgo.org.uk/information-centre/reports/annual-review-reports/local-government-complaint-reviews